22-08-2017, 11:23 AM
Hi Danny,
Thank you for your enquiry, on the Rigel 5 boards there is an LED screen which gives you an error code, if you can take a look at that we should be able to diagnose what the problem is. All failing that can you hear a humming off the motor you are having a problem with? It could be that the capacitor has failed and the one motor isn't receiving enough start up voltage.
Regards
Tim
Thank you for your enquiry, on the Rigel 5 boards there is an LED screen which gives you an error code, if you can take a look at that we should be able to diagnose what the problem is. All failing that can you hear a humming off the motor you are having a problem with? It could be that the capacitor has failed and the one motor isn't receiving enough start up voltage.
Regards
Tim
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Smart Home News from Smart Home Matters